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I’m off on vacation for a couple weeks this weekend. This is just to thank you again for the help re the initial difficulty I was having with my Square, and to note that Haze was WONDERFUL in figuring out what was going on, and in keeping me informed. It turned out to be something slight and...

THANK YOU SO MUCH for directing me towards the safety button. Had no idea there is one. With the safety depressed the coil fires up every time! Unfortunately, the part of the latch that’s meant to press down the safety button isn’t pressing it down far enough. I’m trying to figure a reliable...

Brand new Square Works Only Intermittently and Briefly Could There Possibly Be a Quick Fix? The brand new Square arrived yesterday, but the heater only comes on once in about every 10 tries. And, even then, it’s just for 2 or 3 seconds before it goes out again. (Replaced the heater coil with a...