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I’m confused. You post a tutorial video showing a silicon surface being used, but say in the comments that you don’t recommend using a silicon surface. Regardless, this was not my issue with the unit. My issue is that it stopped working after two or three sessions because the poor design allows...

I bought this product and it quit working after two days. I sent it back asking for a refund, and they refused and sent it back to me saying that their "head engineer" cleaned it and was able to get it working. When I got it back I used it twice and it stopped working again. Apparently, resin...