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Not sure how to PM but I'll try. The unit was completely rebuilt on the inside around Thanksgiving.

That's not what's happening. The warrant folks are telling me up front I'm going to be charged $35 no matter what. I sent in an obviously messed up unit in Nov. and was charged $35. 60 days later the unit is doing the same thing (one chamber on high no matter what level you set it to) and I'm...