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Thanks Chucku and thanks Ciaran. I got my new stems today. Very nice the straw seems wider and more durable. First I finished what was left in the vap when the stem snapped. Yeah baby I missed you. I'm feeling righteous again. No smoke no mo.

There is a service center in Chicago? Where? I'm in Chicago.

Samsquatch did you contact the company? Cairan seemed cool and maybe will replace yours as well. If things are gonna be better lets be cool with it. Chill out and vap some good shit. I'm the one who should be pissed, I actually had to SMOKE the last couple of days. man I forgot how bad the shit...

Thank you Ciaran I hope the new ones are more durable and I will let you know. greystr0ke it is impossible to get the stem out because there is nothing for me to bite on to turn it. It broke off flush. I usually take the whole stem off after im done vaping, but sometimes I just take off the...

Boy am I pissed I bought an Iolite in December and after about 2- 3 months the damn stem broke off above the thread. No way to get it out so I had to buy the whole top and it cost me $35. I figured it was a fluke thing and maybe my own fault because I was buttered so I forked over the loot. Now...