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I'm not sure I understand your question. My IQ was defective. I wanted to return it for a full refund. I wanted to return the accessories(that I purchased at the same time) as well, as they would do me no good without an IQ to use them with...

I purchase my Davinci IQ directly from Davinci's web store, along with a car charger and an extra battery. They threw in a free case, woohoo!!!! I paid for priority shipping, however it took over a week to arrive. I use it for less than a week and it no longer charges through the device itself...