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Honestly, just because its hard to get in contact with any vape company near launch time doesn't mean shitty customer service is okay/excusable. There is absolutely no valid reason to go weeks without responding to your customer's emails/phone calls. It is them. And they need to do better. And...

After trying twice to cancel/refund my order from Nov 2nd via email, I got an email today saying that my IQ shipped. Did they not receive my email? I don't need it anymore. Now I have to go through the process of shipping it back & get a refund. Kind of annoyed.

I'm in the same situation. I ordered on the Nov 2nd, sent an email requesting a refund/cancel order on Nov 23rd. No response. I tried calling their customer service line. No answer. So I sent another email yesterday. If they don't respond soon, I might just have to go through my bank and do a...

Hey man if you're really trying to get it before Christmas, try Vapeworld. Call them and see what their stock is like. They might be sold out by now though. Idk. I called and ordered over the phone on Wednesday. Got priority over night shipping. My package shipped the same day on Wednesday and...

I can confirm this. I just called and they said they only have about 19 copper left. I wanted stealth, but I also want the IQ so I just purchased copper. Paid for next day air and according to them, I'll get it Friday. Now time to cancel with Davinci. Either way, they're still getting my money...

I paid for overnight shipping too and when I asked about it they told me "It just guarantees that you will have your unit within one day when it ships".

I see what you did there. I might order one of those too.

Congrats. What color did you order?

Just out of curiosity, what color did you order? I ordered on Nov 2nd as well, but have yet to receive anything. I'm still waiting patiently because I know there are many that ordered before me and haven't received theirs either.

Wow hopefully I get mine this week then. Ordered Stealth on 11/2 (#57898). I know there are probably a bunch of people who ordered in October and still haven't received any updates on their order. That sucks.