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Nope, didn't know there was a reset! How does that work? The buttons are working, but not as well as they should....takes a couple/few presses to get the heat down one level, if that makes sense.

We've had our Solo for about a year and a half / two years now and it's been great......up until yesterday. No problems this whole time and now, all of a sudden, it won't turn off no matter what I do. It *will* eventually do its automatic shutoff thing, but.....gotta say, not my favourite...