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@Sevenaito It could be that there was a little bit of the plastic tape left on your mouthpiece wheb you startet vaping, that was holding it in place for transportation. That was the cause for the plastic smell on my unit.

@UnshavenFish @scottg402 I am too shipping from outside the US and after asking for the upgrade RMA, the support told me this about the batterys: "You need to send only the unit and the charger. No batteries are needed. You will be receiving a full kit from us. Please also try to clean the...

Every Haze Vaporizer has a serial number imprinted on the metal inside the battery lid