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So it looks like I have another sensor error on the new herb bucket replacement they sent me... I am really quite disappointed at the longevity of their parts. The first one lasted me 6 weeks. This one lasted 5 weeks. I'm switching to an Arizer Solo now, ordered it a few days ago when I first...

First, I registered the unit at www.discreetvape.com/warranty. Then I sent an email to customer.service@discreetvape.com. They replied within 24 hours asking for a video as proof of the sensor error. I sent that in (shot the video on my iphone, plugged it into my PC to copy it over and attached...

Hi guys, so I was really happy with the Puffit 2 for about 6 weeks. Coming off the Puffit 1, the unit is much improved in all aspects. But after 6 weeks, the heat sensor crapped out on me and I contacted DiscreetVape for a replacement. They had good customer support and after I sent them a quick...

Thanks for the tip, unfortunately, I have tried applying pressure on both buttons simultaneously with my finger nails. Might give it another shot tomorrow XD I know the damn thing inside out now especially after replacing the tubing by hand a few weeks ago which required a great deal of...

Hello, so I have owned the Puffit for quite some time now and have had some problems with the unit. First of all there is considerable buildup of oil and goop inside the silicone tubing which leads to severe clogging. Trying to clean the tube led to me puncturing the thing and I replaced the...