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I am very up and down about this situation. Although i have been able to get in touch with VB about my unit that stopped working after 3 weeks, I am still waiting (3 weeks) for my replacement. I really like the unit but gosh C/S is okay but still needs more improving. Kinda makes me want to just...

got in touch with dave and he has been super prompt with my questions, He will be replacing my PNP so talk to him.

Can anyone share recent warranty claims it's a little stressful since I haven't been able to contact and speak to someone live

Sorry to change the topic but my pinnacle pro of 3 weeks has now died. It worked wonderfully but started to show signs of heating issues, this morning it completely stopped heating only showing the lights flashing but the unit remained stoned cold, at first it was going to level one but it...