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I did that and it worked. I will wait on a reply from Herbalizer support and will see if they send me another bowl. Thanks everyone for the replies and I must say I am very happy with this machine.

[ This seems to be correct. I think the metal ring is stuck to the base, it has a different look to it. Should I attempt to take the ring off? Its really stuck on there. It feels like the unit will break if I pry the ring off.

I got the Herbalizer around 2-3 months ago. Just today I tried medicating and I noticed the magnetic bowl no longer works. I looked around to see if a piece possibly came out but all I could find was a few strands of what looks like plastic, it looks like this material peeled off. I now have to...