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Good call... I sent them an email and asked about it, thanks.

After 7+ years the two wires connecting to the ceramic rod broke off, and the insulation is in bad shape. I have soldered the wires back onto the ceramic rod a few times but it keeps coming off after a couple days. We have been thinking about buying a new vaporizer, but doing all the research...

Hey guys, we got a Pinnacle and it is pretty badass... have used it while grocery shopping even in the check out line and no one gave two shits... however we do have an issue. After a few weeks of use the battery capacity has dropped off dramatically to the point now you can't even vape a bullet...