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Good idea. Will do, thanks! FYI...just heard from Ash in Customer Support. He said: (1) Volcano IS from the manufacturer (2) mfg warranty applies (3) should receive it within 3 weeks Starting to feel a little bit better now seeing two positives. Has anyone tried the Adjust-a-bowl thing? How...

Thanks for your response. I really hope MD answers my email!

Are the items 1st quality direct from the manufacturer? Do you get the manufacturers warranty, if you know? I've emailed MD for answers, but haven't heard anything :-(

Re: MD. Is what they sell from the manufacturer, new in box? No seconds, gray market or knockoffs? I ask because they have the Volcano Vaporizer for $408. (That's supposed to include the balloon/valve kit). It's a terrific price for the Classic version w/ either valve kit....but I tend to be...