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I've contacted customer support; after a few back and forth messages to check all the possible issues, the support team and I came to the conclusion that the power supply had somehow burned out. They're going to send me a replacement power supply. From my experience, the support team was quick...

I tried messing around with the dial. I don't think it is an issue with the dial-box. I checked the electrical contacts both within the power supply and on the cord that plugs into the wall, and nothing seems to be wrong.

Got my ti-apollo xlr2.0 yesterday. Everyone that has tried it has been floored, but.. the switching power supply already malfunctioned for me. The green light no longer goes on; no power is being transmitted. I'm really hoping I don't have to pay anything for return shipping. It's honestly...