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I had to return my ascent recently, they will take it back but you must clean the shit out of it to ensure there is no illegal trace material, as you are responsible for anything that you ship. Also, they will tell you to only ship the unit and charger, you don't need to send any of the glass...

So, I was told to call davinci this morning (again), they proceeded to say sorry a lot, and assured me that my unit would be absolutely shipping out today, he guaranteed that by 5pm cst the very latest, I would have an email confirming my unitnhad shipped, its been past then for a while now...

I was talking to customer service, he made it clear that replacing defective units was basically all they do, also, when I asked why my unit was not checked in until wednesday, even though it got there at 10 am on monday, and was told tuesday it was checked in, he explained that they have more...

This is an EXACT quote from the davinci dude, " damn man, I'm super sorry, were just so ridiculously backed up right now we can't even handle it." ( talking specifically about the amount of defective units they have been receiving)

I am extremely mad with you guys, I was told yesterday tuesday that my unit would ship today, and to call if I didnt get an email saying it shipped by afternoon today. I called today when I didnt have an email, wheere she proceeded to say my unit had been checked in on monday, but that they have...

I got my RMA exactly a week ago, which is low 300s

The stealth would be my last choice typically, but the croc skin and burl wood are just so bad. honestly, if the unit worked idc if it was shaped liked a giant dick that you had to pull off of. But they could have made some other color choices. My friend actually modified an old flip phone case...

Confirm mine was a stealth 1AA1 model. Interesting i have never heard of the ugly ones breaking..

Hey guys, brand new member here. I figured I'd let you know what's going on with my ascent situation. I got my unit direct from davinci on the 12th of this month, and it was everything I could have ever hoped for. It worked great! On the fourth night, I went to charge it, and it was totally...