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No , its never been ISO'd. I just give the heater a wipe with a dry cloth now and then. Good news is its stopped beeping at long last :)

I'm afraid I don't have a screwdriver small enough to fit these tiny screws. Anyway, its obviously defective so best exchanged while under warranty. Hopefully the replacement will last a lot longer than 4 months..

Well, my Solo has packed in after a measly 4 months. Not impressed at all. It refuses to do anything but constantly beep, with all the lights flashing. This happened on Saturday, at which time I emailed the Ebay seller Good gets UK for assistance under warranty. Still waiting for a response...

Is that noise in the background supposed to be "music"? I can hardly make out a bloody word the bird's saying.

Got a reply from Arizer (now that's what I call fast service) which reads: "Thank you for your email and Greetings from Canada. You can contact our UK Authorized Arizer Distributor: Goodkgets UK, Amit there will be more than happy to assist you with your order. If I can be of further...

Thank you that's very useful. Main reason I've been looking at Amazon is that I've got a 50quid evoucher from them, but goodgets do seem to be the real deal- I like the fact that they say they deal with warranty issues here in the UK. I've found an email address for Arizer so I've asked them if...

I'm looking to buy a Solo in the near future. I've found a good price on Amazon.co.uk - £149.99, includes extra glass stems for "free". The sellers are a company called SaleShop, who have a good rating on Amazon. They say that they are authorized resellers- does anybody know if this is the case...