Good to hear a positive customer service experience, here's mine:
Shipped my flashing red/yellow light unit on a Thursday. It was a v2.08 at ~78hrs (posted here when I shipped it).
Got a package today, 13 days later, with a brand-new crafty and an invoice... for $0.00!
Happy to have the crafty...
Got an email today, looks like I have a package due next week! Hopefully it's just a crafty, not a crafty + invoice. I had no idea about the 80hr cut-off, that seems kinda shady.
Why does the crafty have to be so great? And why isn't there a Crafty 2.0 with a replaceable battery yet?
V2.08
78hrs
RIP
Pretty disappointed, not going to lie. I'm glad they stand by their product, but I'm worried what happens if/when I'm out of warranty. Mailed it today and I'm back to the mflb for now
hey i literally JUST followed this extraction TEK: http://www.shroomery.org/forums/showflat.php/Number/18572661/fpart/all/vc/1 . it is for regular bud but it works for ABV if you skip the decarb process. i can let you know how it worked out tmrw, but for now i can attempt to try and answer a few...