Hey guys, just an update. I received the replacement units from S&B for my 2 defective units; one was a ~20,000 serial range and the other a 25,000 range unit. I only opened one so far.
The unit heats faster than my original units (in the 3500 serial range) and the new firmware changes for...
My second unit died due to 004 error. It happened once, 2 weeks before the unit died...then again 1 week before, then it just stuck on 004 all the time. If you've started getting err 004 intermittently, your unit is probably on the way out.
I heard back from S&B today about my two defective Mighty units; they are shipping out replacements for both tomorrow. They arrived on Monday, so < 5 business day turnaround from them on this; i'd say that's about as painless as one could reasonably expect for a replacement process.
I'm...
My pair of defective Mighty units arrived at S&B yesterday, but I haven't heard anything by phone or e-mail as of yet. Anyone know what I should expect in the way of response time from S&B for warranty replacements?
In other news, I bought a Plenty yesterday, and it is totally awesome. The...
Good discussion here. I'd just like to say that neither of my Mighty units ever saw duty as a portable unit and were never carried around or abused in any way; never dropped, never scraped, nothing. They live on my desk at home. I 100% of the time used the unit while plugged in and fully...
Huh... just an FYI, both of my units have blue o-rings, and neither unit had problems with pass-through charging that I could tell (i plugged them in with batteries completely drained and they immediately heated + maintained temps)
Hello all. Just finished reading the preceding pages, and wish I had known about this site when I began my S&B journey.
In June of this year, I decided to switch from smoking to vaping, having noticed that I was constantly experiencing sinus issues/congestion. I decided to buy an S&B...