That's harsh to hear man, it does suck when you invest a lot into something you might use day to day. Best thing is try to stay chill and work things out with joe. I'm sure he'll get back to you on that but in the mean time try your best to use with that you have.
@OF thanks for that and yea I do stir in between hits, I ended up also getting the auto stir tool for it that way it would of been simpler for me than having to open and move it around.