Question: I have a few HR vaporizers including the above. BUT I notice they lose performance after awhile. Ive noticed there are very small holes on the bottom, the air path. They are not set in very deep so debris can accumulate. Once I cleared the holes it was performing as it should. HR says you should heat the device and blow through the top to clear, in addition poking the actual holes. Well I have done this and performance is awful. HR says that its not under warranty. But it seems like a design flaw theres no way to get inside to clean and I imagine the more you poke holes to clear, that debris goes inside. Has anyone else experienced this? Their customer service is not that great.
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