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Another update for anyone still interested in my saga with The Flare: After a few more back and forths with BFG they have kinda stopped responding. They still didn't really have any solutions, just wanted me to send my Flare and my Fusion 2.0 in so they could determine where the issue was. I...

They are standard batteries from Amazon but had solid reviews, and I checked with BFG before ordering that they'd work well. And nope, not torching it. I do 85W for about 40 seconds for the first heat, then it only takes 20ish seconds for subsequent heats. Now BFG wants me to send in my Flare...

Just figured I'd update again with my ongoing saga of the Flare. BFG has been pretty slow to respond... the second unit works fine initially but it seems like as soon as any of the batteries drop below a full charge the unit starts to lag with its heating cycle. I'm hoping they are able to...

I actually did get my Fusion from him! But this is in regards to the Flare, which I got directly from BFG

Ohhh yeah Lunar New Year okay that makes sense if they're in China. Although to be fair their response was delayed during US holidays too :lol: I'm chilling, the Flare works when it wants to but definitely would not recommend anyone purchase one while they figure this out

For those following my saga, still haven't heard back from BFG which kinda sucks because they had been pretty helpful so far. Definitely feels like I'm being ghosted. I don't suppose anyone has a more direct contact than the generic email on their site or their IG messages?

Yeah I actually just discovered this myself. I've got the insert basically as low as it can go without making the bottom bulge out and that seems to work pretty consistently, although there have still been a couple times I've needed to rotate it to find the starting spot. I'm almost wondering if...

Okay quick follow up on this... the new Flare I received works fine for the first pack but when I try to pack another, it starts to have issues with beginning the countdown. I'm not sure if the firmware update is some kind of temp limiter or what, but I have to move and rotate the Fusion all...

Hi all, just wanted to follow up on my initial post about the Flare. BFG got back to me after the holidays and let me know it was likely the firmware issue others had experienced. They sent tracking, took about a week to receive it from China. Just arrived and can confirm, it works just fine...

Good to know! I sent an email and a message through the BFG website, it's been almost a day but hoping to hear back soon.

I bought the Flare right when it was released in July and have been loving it, until now. It no longer starts heating up when I place the Fusion in it. Usually the timer would start and I could tell it was getting hot, but now nothing happens when I put the Fusion inside. Anyone else experience...