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Is this solo everyone is mentioning the Arizer Solo? if so isn't there issues with the pipe not fitting properly? also if something breaks whats the warranty like on those things?

I am petty new to the Vape world as well, I found the Launch-Box to be a very useful, portable, and affordable. I haven't seen anyone complain about it, also lifetime warranty on it even if you break it yourself by accident, they give you a new one. I bought mine from a head shop close by my...

Just like the title says. I don't mean it to be rude but I broke my screen and I sent in a warranty claim but haven't heard anything for about 2 or 3 business days, not even an acknowledgment that they received my email. I even sent it a second time because I thought maybe they didn't receive my...