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I have to admit...this happened to me three times already. I thoroughly and perfectly clean two mouthpieces simultaneously and pay attention to every detail. But every single time so far I have fucked up and forgot the screen. Luckily there is always the second unit. Still...well, hopefully next...

I just think it's that fast. Does it put out more vapour, proving it's another temperature? And what you call a fault is not a fault, but a result of the better heater. Jürgen Bickel explained it at some point, the temperature in the mighty does vary much more, while the Venty heater is strong...

Wouldn't it make more sense to send them out in the order of the successful firmware update? There could be people who haven't even bricked yet who would be skipped otherwise? To me it makes more sense, first acknowledged updater receives the first fixed unit.

Damn...thanks for letting me know.. stupid me ordered a case with the voucher. Guess I will try to cancel that quickly.

They did confirm that these units are fixed. See e.g. Jürgen Bickels instagram post where he explains the situation. It doesn't make sense at all to think they aren't. They would not be able to ship them due to the issues, exactly why it had to be bricked instead of send back. There is no reason...

If it didn't say "your device will now discharge slowly, it didn't work. You can just do it again right now. There is no harm to be done. The update is doing its thing now, but connect again to make sure that s& B gets the info that you have done it. Use the link from the mail with the...

Simply reconnect. And perhaps you should hurry. Noone said that it should be drained. No idea if you can still do it or if it is too late when it is drained. The update is usually successful in seconds. 3 dots and the bt symbol mean the update was successful.

Absolutely agree. Other vapes feel like so much hassle now. The classic suddenly feels like work, I need glass again which the Venty basically eliminated. Perhaps it's the perfect time for a hopefully short t break.

In my German email it says it is a hardware error affecting battery management. So not the battery itself, but related to the battery.

To me it makes total sense when the issue is somehow related to the batteries and they aren't deemed safe to ship.

Did you tell them that? They got back to me within a few hours and were both helpful and detailed in their response. And did you try to initiate an RMA on their site? Usually the user initiates the RMA, not S&B. I know that it shows the option to RMA it in my S&B account. But - I am EU based and...

No.

Yes, I was unsure if it worked properly and asked about it. They said, if the three dots and the bt symbol appear and you can't turn it on anymore, that means the update was successful. And if you got the message "your device will now discharge slowly", that means that the data was successfully...

Why would you be laughed at and ridiculed for identifying and fixing an error and quickly replacing problematic devices? It seems quite professional to me, no matter how often people call it a beta test.

Exactly. And those who do are hardly complaining. I couldn't be happier with mine so far.