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I never got my issue taken care of.

Well it's been a week since I tried the Kaptans suggestion and directly messaged Vivant through the FC site. Unfortunately, I still have not received a response from them. Before that I tried to email them through the Vivant website and calling the contact phone number in the Vleaf Go manual and...

Thanks for all the responses. I tried to contact them again through this website, per the Kaptans advice. Hopefully, they will get back to me. Thanks again everyone.

My Vleaf is still under warranty so I'm hoping it qualifies for service. Hoping I don't have to try and fix if myself unless it's something easy. Thanks again.

I have a Vleaf Go and loved it as a portable vape until it quit heating up. Everything else (buttons, lights, battery, etc.) seems to be fine. I tried to contact them at there email support and tried calling them at the number in my Vleaf Go manual but have not had any luck connecting with them...