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Curious has anyone ever gotten in contact with them again. I'm still being ghosted and not sure what to do from here.

So I loaned them my hopper.io and gave them the original power adapter back in April. They have updated their power adapter to work with it, and are apparently still waiting on cases to be printed for them. Unfortunately they've gone dark on me since June 7th. I loaned my hopper to help them...

Alright so today I decided to try directly connecting the hopper io to my diy psu. Works, but I think it needs more current. Sadly I'm capped for the module I'm using. So I guess it's back to the waiting game for getting a power adapter replacement for the kit.

A DIY one WX-DC2416 36V 5A PSU and DP50V5A control module

So far no luck for me using my VVPS to the converter. Haven't tested directly from my VVPS to the io yet since I'm not feeling too confident about doing that just yet.

Sweet! I'm the middle of making my own ATM/VVPS right now. Slowly finishing my 3d print/design as the packages roll in. Will definitely report back as soon as I can.

Thanks for the idea(s) to use a VVPS. So just to clarify, so I don't blow my shit up, it's really just using the VVPS in place of the converter included in the kit?

Could you link the unit you are using to get your current power adapter to work with the io? I'm running into the same issue as you did and was directed to your reply from MV, to hopefully hold me off until I get the new unit that will work with the io without issues. They told me to buy this...