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Please send me an email with your order number through the UK site. Yes, there will be shields available separately.

Not yet, I wouldn’t expect the pre-order to start before the end of June and the shipping around end of July. There were too many QC issues with a part and the replacements will only arrive on the 9th, so a few orders will have to wait until then unfortunately. I’ll include extra gifts for the...

Anyone experiencing this issue, please send me an email, and I’ll arrange for a replacement part once they arrive in approximately 4-6 weeks. First, please fully remove the screw and clean the countersink with a Q-tip and the bottom of the screw head to make sure that it’s not just a piece of...

Sorry for the trouble, you can start using it, I’ll sort it out for you from the UK. I’m aware of these issues now and improved the QC, these shouldn’t happen anymore with the US orders. 1. Please drop me an email through the UK store, I’ll get back to you in a few days. 2. The screw is...

+40-50C compared to V1 with the same adapter

VOTE LINK Two new colors have been added. Please vote for your favorite color again. Thanks! :tup:

Flatten the screen and before you try to lock it make sure that all 3 "ears" are in the rail. The first 15-20 degrees should be very easy to turn before it locks. If one sticks out no matter how you shake the balls away, you have too many in there. Hold it straight. There is no specific amount...

Yes, there is going to be enough stock now, but it will take a few days until I can ship out all orders. I’ll start at the beginning of the list (~P9600) with the US orders and then continue with all from around P10250. Screw off the MP and push it into the condenser from there. Then screw back...

The IH sleeve is thicker, 12.8mm diameter. It'll be way easier with a proper screwdriver. I might get a slightly looser screen later on, but it's easy to unlock with a normal screwdriver and I wanted to make sure that it won't come undone.

It just rotates about 45 degrees anti-clockwise. The screen has 3 “ears”. Check if all of them are in the groove or not, because if one isn’t, that could make it very hard to unlock it. If it looks good, then one of the balls are in the way, try to shake it away or try it with a little more...

Use a standard sized screwdriver (2mm head) and shake the balls away from the center. Otherwise, a ball could get stuck and prevent you from turning it. The shipment is delayed by 1 day so the shipping will only start tomorrow if it arrives in time.

Use the black “C” shape tool, it fits on the condenser tube under the thread of the MP, smooth side facing the thread. Set screen to the max position first, then put the bowl over the condenser / tool and push the screen from the other side into position. A DV condenser works better than the CU...

Pure Ti gr1 Tighten the screw a bit more, it might be spinning on it. The bottom of the cap is the same material with the same thickness and surface area as the V1.

Shake the balls away from the middle, it can be in the way of the screwdriver head and turn it 45 degrees. Don’t put too many balls in there as it can make it hard to unlock it. Desserrez la vis au bas du capuchon, ajustez l’air et revissez-la pour la verrouiller.

Shipping will start sometime next week I think, still waiting for all parcels to arrive, no issues so far. You can try to press it against a desk a couple times to slightly reduce the curvature, but it's best to replace it. Only @RedZep got one, it was a sample for testing. It will be...

Similar, but there should be no more 10+ minutes cool down click. There will be a CU with more turns if you need more cooling at release. 445J2 From the EU shipping should start today or tomorrow. From the UK, EU orders below #10200 have already shipped, I’m waiting for more stock. Just the...

These may not be the final colors. Please let me know your thoughts! I've created a poll, and I'd greatly appreciate it if you could vote which one is your favorite. Your input will help a lot! :tup: CLICK HERE TO VOTE

Not sure if I asked or you’ve said it already, but did you try it with the original batteries? The better molicels increase the power output, so that might lead to the issue. Both of mine do work with the p28a, I don’t have the p30 unfortunately.

It will be available on the website when it's ready. Probably in July.

T2 US shipping update I currently have a few parcels en route to the US with different couriers to test what happens. I’m still waiting for them to arrive, so the newsletter announcement will be delayed by a couple of days to allow me to assess the situation more thoroughly. It's very likely...