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I sent them an email earlier explaining my frustration. To their credit, they sent a reply fairly quickly explaining that the restrictor plate and the heater coil were replaced. I've not tested yet, but will give it try later.

Just wanted to update this post in case any other FireFly owners run into the same issue. They sent me a brand new FF2+ which should arrive today. Obviously, there must be a known issue with some of their heating elements because it doesn't sound like they even attempted to repair the unit I...

What's up folks! My wife and I picked up our first dry herb vape back in April. I decided to go with the FF2+, primarily for the stealth factor and on demand convection tech. I'm not going to lie....the first few sessions were rough. After more than a few frustrating sessions, we finally got...