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I greatly appreciate this little bit of support.I was worried about being able to use this device long term since i always break glass.Really set the bar for customer service -Many thanks

thanks i really appreciate your response, with the glass issue out of the way i imagine this vape will last me quite a long while. Sucks to see you go,this vape was such a revolutionary idea.

Anyone know of a cheap way i may repair my neo on my own,i really want to keep using this vape well into the future and my chimney is currently broke as am i. Thanks