Bummer. Thanks for the reply. Reached out to vgoodiez and they've been great. Sounds like the glue came undone in the mail. Options are sending back to RBT or gluing myself... Thanks again!
Just got my Splinter Z and stoked! However... My Splinter V2 has the glass (not mouthpiece) attached (glued) to the wood. The Z's glass wiggles around? Is that normal? Thanks!