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Whoever that was in here that said to put the lids of the capsules over the herb in the reducers is a true champ, I've been doing that ever since reading and it works perfectly for extraction and keeps the herb in place. Also the plastic chambers are still pieces of shit lol at the post above...

How often do you actually use it though? This is a clear defect that has been proven many times on this forum. I've had the hybrid since launch and every single housing unit falls apart eventually. This mainly happens to heavy users. 30+ bags a day. Doesn't matter how much you clean it the...

Yes very common, we've been complaining for almost a year now. For any kind of heavy user they only last about a month tops before just falling apart. You can go thru this thread and see many housing units charred and falling apart. Storz and Bickel are pretty much completely dark about it at...

Most of the conversation has been about the housing unit. She's interested in the problems with that, sounds like she wants more feedback on the older models too so I assume she might contact more of you throughout whatever story she is producing.

A culture editor for Rolling Stone contacted me today about the Volcano and I've been talking to her about my experience with the hybrid. Mainly the issues I've had with the housing unit. Interesting stuff really, thought it was fake at first but she contacted me thru her verified twitter. Been...

Seeing all these new problems is just ugh... But on a different note... My housing is still holding up after 3 weeks of abuse. And... I've also been experimenting with bag sizes , mostly with the rolls you get from S&B. And have come to the conclusion that if you want super tasty terp bags...

Finally got a new housing and my dosing chamber. I'm about to put this thing thru the ringer and report back with results in a month lol. So far my only complaint is I've had to raise the temp to get big milky bags. I used to get super milky bags @ 400. Now I have to go above 420 to start seeing...

I ordered a replacement housing last week and it still hasn't been sent and I noticed its on back order again. Maybe they are changing the housing now too? -edit also I think troys problem was the same problem I had and didn't read the instructions first lol. That screen makes it so you can't...

Lol thats a big brain tip thanks

While this thing is nice, I really miss the reducer. I never use more than like a pinch of weed for the reducer and this thing chews thru bud like a fucking beaver even with the drip pad. I use easily 2x as much weed now.

@SquirrelMaster The taste is possibly a little less harsh. My bags aren't as milky that's for sure. Also it still gets hot to the touch, just a little more tolerable now for me.

So far so good for me. I'm still stuck with a crappy housing unit until my new one comes in the mail. But even when the new chamber falls out of the clips I can pick it up easy and the temp is quite a bit cooler than the old one. The old one used to get hotter than shit so there is a HUGE...

Does the obsidian eventually fill the bags with water at all after continuous use? That was my only gripe with the original glass magma I have. I like the vapor but the bags filled up too quick with water and just cause too much of an issue for how much I vape.

I just got the shipment email also, here in the states.

Yea I was actually. I sent them an email over a month ago and never heard a reply back or anything. Then when they started to post about the insert on facebook I called them out about the housing units and posted my pictures. Their facebook rep contacted me almost immediately. But once again...

S&B Finally contacted me on facebook about my housing units and I am waiting for a reply back. I'll let you guys know what they finally tell me with regards to the fragile units. I also sent the support a link to this thread to try and possibly pull a presence from them on the forums.

Yes someone in this thread earlier talked to support and they confirmed it. Also if you look on the website you can only purchase it on back order now.

Since switching to strictly capsules I have slowed down the deterioration of my current housing unit. While its definitely still a flimsy piece of shit I have yet to notice any charring and breaking after 2 weeks. Which is usually when they start to fail. So I have faith now that possibly the...

Has anyone actually tried to purchase the new insert instead of doing the RMA? Interested to see if they ship immediately if you pay lol, I have a feeling they will. I might actually try since I need a new housing anyway.

Pretty upset they never responded to my original support email considering I had some of the worst charring. And it doesn't look like they are being as transparent as they should with this band aid fix. I honestly don't see how this new steel insert is going to help one bit and I think I should...