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Thanks Hollabackatcha and eideal852!

Does anyone know why rbt's instagram has been down for the past week? A couple weeks ago I finally made contact via instagram and was told to use the warranty page on the www regarding my return. Not really sure what that meant, so I filled out the RMA form online and submitted it. Since then...

I have the walnut with sepele base cap. The reason for the return is because the natural smell of the walnut is a little overwhelming to me. I'm sure a lot of people won't mind the smell, and younger me wouldn't have minded it either, but older me is more sensitive to things like this. I too...

I kinda do feel like my emails are not being responded to because they don't want to deal with this return. Hopefully that isn't the case and it's just some kind of holiday chaos. I still have hope!

I first emailed them 2 weeks ago, and since then, a couple more times.

Hey all. I've been trying to contact rbt via the info@ email and also the contact form on the website to no avail. I'd like to return my unused Milaana 2, but no one replies back to my numerous attempts. I really don't feel like making an instagram account just to contact the business, but i...