5:10 - Vape not working
5:11 - Panic
5:12 - Anger
5:18 - I like to call this the moment of clarity (e-mails Bruce)
5:30 - Replied with a diagnosis and a positive honoring of warranty in the form of a replacement.
6:15 - I check my e-mail jokingly (thinking Bruce is a normal human)
6:30 - On the...