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shout out to Vapexhale and company, WOW!! Their customer support team is top notch and very helpful. Just wanted to share make sure to email them at support@vapexhale.com dont use the live chat, I was always courteous in my communications and received great service! also very fast response times

I dont think you would be taking a chance mailing in 1 basket, they will at least mail it back to you if nothing else. the 1 good elb you send will enable them to switch out all your bad ones for good fitment.. only problem is you will be rocking just 1 elb for a short while. and its not the $...

hey if they are willing to send 2 free elbs twice now, they are trying to help. I would bet $ if you mailed them either your evo or one of your good elbs, they can get you fitted correctly, if i were you id send them all the bad elbs plus 1 good, and tell them to match the good 1. pain in the...

hey carol thanks for the reply, hate that you had the same smell but i guess im not the only one.. Ive been running it in the bedroom for at least 6 hours combined now in total at 2-3oclock, the smell keeps getting weaker giving me hope that i might possibly be able to use it tomorrow.. i...

hey slow draw, i noticed the same thing about the neoprene left it out to ventilate 1st thing lol but I think its that material just always smells like that. as for the smell of my new unit, i literally stuck my nose onto the sides and bottom, nothing.. its all clean.. i will test the dry piece...

hey thanks for the confirmation of the bamboo, i wasn't too concerned about it as long as it didn't affect function, plus was more concerned about the funny smell... so i have run the unit for total of 3 hours now, and the smell is much less. i used to be able to smell it from a full foot away...

hi everyone, new evo just came in today was really excited to use it! I have been following this thread for a while now and it seems like a great community of vape enthusiasts! liking the funny comments kennypowers, ataxian, and the guy who made the blender joke lol notice I said "was excited...