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yes, totally aware, im getting only blue lights and no heat lol thats the problem, no red lights come on and it wont heat up at all! i thought included that, my b guys! right onnn! thanks dude!

So I've received my hopper about 2 weeks ago, I was so excited about it. I packed my herbs, clicked it on, waited til the blue light turned off, hit it and nothing. mind you I never saw the red lights. I emailed support, caroline told me to fill out a warranty claim. I got around to it about a...