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Reunited and it feels so good thanks to everyone who helped me get her back up and running! Especially Andy and epic vapes awesome customer service❤️

Okay I was able to pop the screen of and no plastic inside! Emailed customer service about the replacement piece. Thanks again!

Perfect! Thanks so much. I'm about to remove screen. Fingers crossed it's just on that! Thank you for the stellar customer service!

https://epicvape.com/product/e-nano-premium-walnut-kit/ This one. I'm pretty sure its V2. I only ordered it about two months ago. You are awesome❤️❤️

Yes please help me!! There is a washer type thing slightly over the heating element that won't budge, preventing me from getting it out. I wish I could post a pic, but I'm mobile :/

I've considered that. I'm worried about pushing the pieces down on the element itself. In theory, it should burn off, I think. But I'm terried of inhaling those fumes in my lungs!

I've had my enano for about two months. Today, after I finished using it, I accidently dropped a water bottle cap directly onto it. I got it off quickly but there is still a small amount plastic in the small holes in the screen on top of the heating element. I had the idea that if I was able to...