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Try signing up as a early bird backer now that is waiting. Though I did get mine last month Thanks for all the help on here I got in contact with Nadia and it appears everything should be straightened out

I didn't have any problems with any of the glass fiting. The unit was just not working. I did not think about reaching out to them on here. I will give that a shot. Thanks for the suggestion. I am sure things are just falling through and i really just wanted to vent a bit to others who may be...

I am sure the product is great. My comments are about customer service. UNESSARY CAPTILIZATION ASIDE. Buying through massdrop I expect a long wait time. However they went way over the due date and the reason given was they were out of gongs. When I finally got my nano what was missing the...

I am right there with you. Got my nano from massdrop with items missing and a non working unit. Trying to get this company to communicate to you seems futile. They are one of the worst customer service depts I have dealt with. And apparently none of it is there fault. I have patience but...

I finally received my 14mm gong today :). But my unit which was broken after the first 10 mins doesn't seem to be of any concern for customer service. It's been over a week since I last heard anything from Nadia. I know they are swamped right now but she told me she was sending out a...

Hey everyone I've been lurking for a while and decided to sign up. I recently got my massdrop e-nano delivered today sans the gong but that's ok CS said they would send it out right away. I went to use the nano and after about 4 min of being on I heard a loud pop and now the nano won't heat...