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Yep - started using it 10 minutes after writing the last message. It was fully charged, with 1/3rd of a load left. Now out of batteries and overheating and there's even still a bit left in this load.

Thanks for the responses! I have finally managed to get in touch with the shop I bought it from, and apparently when the owner gets back into the country in a week, he might order more, and I might get a replacement through him. All in all it's been a very frustrating experience especially...

Thinking of getting an EVO but wondering about HTs - it seems these days the HTs with mouthpieces coming out of the side, at an angle, rather than straight out of the top, are more popular. Does anyone know the reason for this? Are they better in some way? I prefer the look of the latter..

Hi everyone, just joined FC to say the customer service experience in Europe seems to be completely different - have emailed S&B several times over several days with no response.. I have a completely defective unit - ever since I bought it a week ago it has only worked for about 10 minutes/half...