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"The Kid" took care of me again, he replaced the heating element under warranty. I have a new upper collar and thought I might as well change the battery, hopefully I won't break anything while trying to fix it. Thanks all and BIG Thanks to Yoyokid, it pays to buy from the right people.

Great Information Thanks Everyone, I've contacted "The Boy" he has helped before glad I bought it from him, I 'll let everyone know how it works out.

My Pinnacle finally has developed a crack in the upper part of the heating chamber (under mouthpiece). I LOVE my pinnacle and I'm wondering what effect the crack will have. I've had this for well over a year and a half and it has really been a great unit. I don't think most vaps are meant to...

Thought I'd post on cleaning the orbiter. I tried all the recommended ways that were suggested and found the best way was to use my water pick and power wash the inside with warm water, it worked well... give it a try. Duke