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Did you ever have any luck getting through to them? I'd really like to get my pinnacle back up and running. I can't say I would buy another vapor blunt product regardless of how good it is due to the non existent warranty/ customer service.

Never ended up receiving the glass gong vapor blunt Dave agreed to send me. Kind of bummed the pinnacle has been getting dusty. Never answered my emails, sent another one 3 night ago and still not reply after a month. Anyone else have similar results from vapor blunt?

Emailed Dave from vapborblunt about 3 weeks ago. Said he would quickly send me out a glass gong if i would give him my name an address. After giving him the information I never heard back from him nor receive the glass gong unfortunately.

for the guy with the battery issues, the warranty is 90 days on battery and 1 year on the unit.

thanks ill send him an email

I only have the plastic pong right now. I read somewhere you can exchange the plastic one for a glass one from vapor blunt?

I use the pong majority of the time. It fits snug sometimes but other times it does have a wiggle.

hey guys been doing a lot of research on how to fix the loose mouth piece issue, haven't been able to find anything. Have any of you found a way to fix the mouth piece or make it fit on tighter?