thought I would check back in with my progress:
didn't have a chance to call last night after work, was planning on calling them this evening if I hadn't seen a response through email. I had sent a couple of tweets over to their account and that was what they ended up responding to. They...
fuckcombustion? more like fuck these guys
worst customer service imaginable. Would not purchase again. Thinking about getting a Pax or something if I can even process my return request.