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After having the capsules for a month and playing with different configurations (i.e pad or no pad) here are my thoughts. Warning a lot of this just corroborates what a lot of other members have said already. these capsules are basically a must have if you use your mighty/crafty daily or...

What does your SN start with? You can also search this thread for pictures. Keyword should be "updated"

Anyone got any recomendations for a good piece to filter mighty vapor? I have a silicone whip, need a 14m bubbler/bong. I had one for 2 years then it broke. I bought a new small bubbler yesterday and broke it a couple of hours ago. So can anyone recommend a good site to buy some glass?

Supposedly, S&B makes retailers fix their prices so they don't get undercut, like Apple does. But in practice this isn't the case, as I any many other users I'm sure received discounts from other sites. I can vouch for vapenation, and I always great things about Puffitup from users here and...

don't know why they did it, but i see how they got 40$ CAD. A couple of reasons for it might have been 1) different package value declaration 2) different ups rules 3) different canada rules

While I understand your frustration, perhaps this is not something S&B could forseen and is something enforced by your government to adjust for different currency valuations. The package is listed as 40$ CAD because 40$ CAD = ~27$ USD. So you are really paying the same as everyone else. S&B...

I assume in quoting the message you quoted you're implying that you've had to send your unit in. The text you quoted was directed at me, and I received a new unit. Don't despair.

@Mr. Me2 Cheers. I have been using the pad on top method but one vid mentioned putting the herb on top so I tried it. It worked alright but did not cook it as well. Prefer pad on top. Just ordered my dosing capsules. Only thing holding me back was the 8$ shipping fee which seems overpriced...

Been enjoying my mighty since i got it back, although I have to say I've been a bit disappointed in terms of the effects. It seems to be weaker. I hooked up my MFLB hose to the mighty tip and get decent rips through the water pipe. But the bowl seems to barely last at all. However the herb is...

@wakeNvape247 Yes that's the address. Confirm that S&B knows you are sending in your unit. A couple of tips before you send it in to increase likelihood of better service 1) Rubber band around unit 2) Don't mention anything about batterylife 3) Stress the chips/fractures

@WakeAndVape @vapviking It appears we have reached the end of my S&B Customer Service Saga. And it looks like the incessant pestering and calling paid off. After trying to get me to pay $130 for a replacement, I put up a fight saying that my units issues (excessive cracking, chipping...

@wakeNvape247 I'm dealing with a Mighty RMA so hopefully I can answer some of your quesitons. S&B were almost instantaneous in replying to my inital RMA request (no guarantees the rest of their service is up to this part); as cloudsosmoke said check your spam folder. Mine was going there. If you...

After sending in my Mighty for service, I was getting tired of combusting. I dug up my old MFLB + PA after a 2 year hiatus and they're working right where they left off. It took me a couple of trenches but eventually it was like riding a bike. This was my main vape for a long time before I got...

@uhranium You're right it would be hard to tell based off the bowl itself, I would also look at the housing, and for concrete evidence, the serial #. @Eatrocks I know most people report receiving a new unit and while i had hoped that was the case for me it looks like they're either sending me...

@WakeAndVape and others, what do you make of this message? Got word back today after I asked what they shipped me back. "Hello, Your device has been repaired and we have applied some updates to the software and housing." I heard some people say they receive back different units when S&B claim...

They did ship it, it's set to be delivered Wednesday. Just not sure what's in it :rolleyes:

@WakeAndVape @vapviking and all others who have to deal with Oakland S&B will get a kick out of this one. I had been trying to get a hold of someone on the S&B number to explain why I was receiving such shit service. Frustrated, I left a message on their sales line posing as a redistribution...

@WakeAndVape Thanks for the diligence.. Well, I did tell them the housing cracked and chipped through normal use, and was careful with my wording. I might have done myself a disservice by sending too much info. I also was careful to not mention the battery life. So you're saying when you ship...

At least someone gets good service. If you dont mind how much did you pay to upgrade? And did they ever charge you for the crafty replacements? EDIT: Oh and if they already gave you the fedex tracking info: Can you please check and see the listed shipping weight (4th from the top on left column...

Just got an automated email from Fedex about a shipping label from S&B, but I haven't heard back from S&B yet. Says the package weight is 3 lbs. Does anyone have the weight of a new mighty box for reference? Edit: My last message to them in case anyones interested " Hi, I received a...