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I received an email from Amy of Arizer asking that I ship my defective unit back to them. Since I have an Uncle with Parkinson's Disease who is new to vaping and has been testing the Solo II as a medical device, she said they would ship a replacement immediately, even before receiving my unit...

My pleasure. This forum has been very good to me. And I know Arizer will make things right. My Extreme EQ is still going strong and a new battery will revive my original Solo...both are great products in my humble opinion.

You can count on it, OF. Here is what is listed on my charger: Model: SW-120150 Input: 100-240V – 50/60Hz Output: 12V == 1.5A

I'm guessing they couldn't fit the word 'ouvrir' across the tab. :) A quick update to my 'Error 7' issue. I received the following email from Amy of Arizer today: "Thank you for your email. I am very sorry to hear you have experienced this issue with your new Solo II unit. I will...

Ah, OK. Thank you for that. I think I'll wait for the Canadian dollar to get closer to par with the American dollar. The exchange rate would make this pretty expensive! Appreciate the information.

Well, I haven't heard from Arizer yet about my issue but maybe they close for the weekend. I won't be able to ship it back until Monday anyhow. Hope everyone is enjoying their Solo II without any problems. I'm a bit bummed that mine is out of commission but will remain optimistic that Arizer...

Greetings. I'm really interested in buying this vaporizer and am wondering if any Canadian retailers sell it? What is the best deal? Any suggestions are greatly appreciated. (My apologies for not going through the whole thread to find the answer but it's HUGE! No luck finding a retailer on...

Secret decoder ring, huh? Never thought about that... Yes, I will keep you all posted for sure on how this process unfolds. As I will have to send it back, I am hoping Arizer will empower Planet Vape to send me a replacement (or send one themselves) so I don't have to wait too long. They are...

Hey, Folks. I love my Solo II but am sad to report I got an 'Error Code 7' today. Keeps happening. *sigh* Arizer is telling retailers to have customers send their defective units directly to them. I went through Planet Vape and that is what I was told. Here is part of the email I sent to...

I've been using the PVHES bent shorty turbo stem as well and love it. This thing just keeps giving off vapor...even with small amounts.

Nice, @OF. Hope you enjoy yours as much as I am enjoying mine. :)

So true. :) Thanks again.

I don't own a Mighty but found the same issue with the PNP...it extracts quicker than the Solo II. I was also able to get the ABV darker with the PNP. After a couple of mods on the Firefly 1, I was able to do the same and get my herbs nice and dark. This bothered me at first as I am one that...

Very interesting and informative, @OF, thank you. I'll hold off on the SS for now and take your advice about playing with the glass a bit. Planet Vape was good enough to give me the 14mm (and 18mm) GonG which fits my Pinnacle Micro Shower 14mm perfectly...so I'll try the WT today. Appreciate...

Received my Solo II a couple of days ago from Planet Vape and am impressed. The battery life is pretty incredible and the build is solid. I added a dome screen to my PHVES shorty turbo (from my original Solo) so I can micro-dose. Followed @OF's advice about letting the battery charge for...

Love the video, AJS. Can't wait for it to arrive. :)

Outstanding! Thank you for responding. :)

Where Am I?

Hi, everyone. Haven't been on the site for quite some time but wanted to post that I ordered a Solo II yesterday after reading through this thread. Thank you for the great information. Just one question: At the highest temperature, is it possible to get your ABV dark brown? I like to milk...

For what it's worth, it sounds like you handled your PNP frustrations respectfully and politely. Can't ask for more than that. :)