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Thanks for the pictures @bijection much appreciated. If you send a message to @underdogette she can confirm your shipping info and send you out a replacement cable tomorrow no problem. :peace:

Definitely sounds like the extension has gone bad, way better that than the cord on the power supply itself.. that's actually a large part of the reason we started including the extensions, cheaper and easier to replace. As far as your particular cord, can you post a picture of it? Has it been...

Definitely sounds like a loose connection. Most likely the cable has an area that's failing from fatigue or a bit less likely it could be the plug on the Dog. If you have a wall wart and it heats with that then the plug is fine and it would confirm a probable cable failure.

I've only looked at it for the cords we stock on the website and with those my voltage drop numbers are a bit higher than @CentiZen for these particular cables. This can also vary depending on individual cable and connector quality, etc. If you were to stick 3 of our 10 meter cables together...

You can safely do that yes but like @KidFated. said be aware that there will be a drop in voltage because of the cable length and as a result the Dog will run more coolly. If you have a VVPS you can adjust for it but if not you might find it too cool. Only one way to find out though which is to...

The Tekpower is pretty big like it looks in the pictures. I don't still have one to measure but dimensions might be on the item webpage. If not it's about the footprint of a CD case and about 3" tall. That mini one does ship from China but you can find vendors who are in the US pretty easy...

Heya Dogs just wanted to let you all know I got some pieces up for a mini-refresh.. more will follow this weekend. This batch I have two favorites: a Chico Claro Walnut and a Rosewood For inexpensive VVPS we usually recommend one of these: Mini Tattoo VVPS (pair with an UD tattoo style...

Ah, yeah, usually the display dies as well. Since you have a meter it should be pretty easy and you can measure voltage instead of resistance. Set up the VVPS like normal and measure the voltage at the plug end that usually plugs into the vape. You'll measure by putting one tip of your test...

Yes if you have a cheap multimeter or a little DIY spirit. With a multimeter (free to $5 at Harbor Freight if you don't have one) you can measure the resistance of the cord and that will tell you it's condition. If you do have a meter I can post how and what to measure just let me know...

Easier to cool down a bit than the opposite at least.. :cool: Easiest way is to use the DC extension (6' I think) that we include with the Dog if you aren't already. When we talk about using extensions this is what we mean. An AC extension from the wall outlet to the power supply won't have any...

Good question.. I'd say the core response should be within 2-3 minutes I suspect. You should be ok to keep it at a higher temp (depending on how high) for 10-30 minutes (again depending on how high). Let us know how the experience goes and what works for you, oh and have fun. :cool:

Ah, yeah, if there's added distance over the standard GonG that will definitely get even cooler results. In the name of experimentation you might try that setup like normal but let the stem sit on there for 5-10 seconds to preheat and maybe give it a gentle small draw or two to get hot air...

Huh, yeah GonGs usually require a bit more power to get the same results because of their airy nature and added distance from the heater but 13v to 13.75v is usually more than sufficient. I can't remember ever seeing a voltage higher than 14v that didn't result in combustion. Voltages beyond 13v...

Hmmm.. what VVPS are you running @paytonpenn? It's not unheard of to have a very faint glow from a heating element but usually not until you're into voltage territory behind 13v. Not to say it's a good thing but not unheard of. Sounds like your VVPS might be putting out more than the indicated...

We'll ship out your order first thing tomorrow so it'll be there before too long at least. :brow: The GonGs in the pkg are the long ones. :peace:

It's a very small percent of UD users who have pieces that run too cool or too hot (about even amounts of both).. I think it's in the range of 5% if memory serves. That's right in line with the +/- tolerance of the heating elements so isn't too surprising I suppose. Statistically speaking you'll...

Well you're all part of the UD family so that makes sense.. :) Hi @Misguided1 - hard to say whether you're experiencing a problem or something else. It's possible that you have a slightly cool running heating element but it's also possible it's a screen/grind/strain/technique or power issue...

That's always my suggestion, good call. :tup:

I like the 14mm NonG or the 14mm GonG and add the stainless steel tip. :cool:

We give you a suggested voltage sheet with the Lab Style VVPS cord and you adjust to suit based on those numbers and your experience. Once you know what voltage you like (based on results) you just remember it and come back to it next time. Basically we're using voltage as the unit of measure...