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Just received the new ff2! They had sent me a fedex tracking number on Monday, and I checked it and the destination city (didn't show the entire address) was my old town. I responded to the email to verify the address, but got no reply, so I used their online chat. It took a while before the...

I asked in email by replying to the case update for my issue. I'm not too worried about it. It'll get here when it gets here. I'm just happy it's moving along.

I ended up sending my device in, and they weren't able to get it working: I asked if the batteries and dock were working or if they'd be sending everything new, and they replied: I also asked how and when they'll be shipping it, but they ignored that question. The process has been a bit slow...

Thanks for the replies, guys. I'm going to send it in. I think it's the device or dock, as it's not charging at all. The only way I can connect with the app is when it's docked, and it shows the batteries as red/depleted. No activation with either buttons. Thanks again!

Also, the battery isn't getting warm like it normally would as it "charges".

Are you thinking the device killed the batteries?

Anyone run into this? I have 2 batteries that were both working last night, and now they both seem to be dead. I was vaping with people last night, so I charged one completely and we all vaped. I then put the other battery in to charge as well. Then this morning the activation buttons...