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I was excited to try the new Eden switch today, but when I unscrewed the top cap I realized it didn’t have the new spring loaded filter or the removable bowl. I looked at the box and sure enough it’s just a regular Eden. I contacted Linx customer support who will hopefully make things right.

I just wanted to say that I received a pleasant surprise with my order today. I ordered a machined stubby stem to use with my device and the package I received also contained a small cup and stem. I already had the tall 400ml cup and stem, so now I have a complete set to play with. I only wish I...

So, I dropped my tinymight in a soft camera case just from hip height onto the ground a few weeks ago and thought I would share this experience. Glass seemed fine, but I heard something knocking around and soon realized that the unit wouldn’t turn on. I went to check the battery thinking maybe...

I have used primarily the battery that cane with the device and two other new batteries that also came with it (I waited to get my IO until this were able to be filled rather than accept it early without a battery) and have even tried that same batch of batteries between devices but I find that...

Very odd — I’ve kind of thought something might be up with my io since I got it and found it relatively underwhelming compared to my OG ti but I’m honestly kind of afraid of sending it in for fear of not seeing it again for months lol.

I just gotta say — I don’t know if my OG ti just gets really hot or what but it gets much darker avb and faster extraction than my SS io— does anyone else have an OG to and a SS io that could comment on this as well?

I also did that this past week and they said it should ship in about a week! Here’s to hoping!

Hopper labs is currently testing the batteries that will ship out in the io, I’m sure they will let us all know when that is going to happen. If you’re super antsy, I know they have offered to ship the device without a battery or with an older generation battery, but this presumes you have a...

I apologize if this has been asked and answered already but does anyone know if there is a stem that will fit the device and ends in a 14mm joint, kind of like the rbt stems but not 18mm?

Although it is tempting to ask for them to send me my ordered io now, I’m trying my best to be patient and just wait for the units to ship out with the appropriate battery. I thought I remembered them saying that the batteries were sitting in wait at a port in the US but then I also heard that...

Just wanted to report that my order placed on 4/30 was just received today in the US. Only two days after it was actually marked shipped. Upon first inspecting the device I will say that the cooling unit seemed to be slipping around in the stem a bit so I checked o ring fit and seems to be a bit...

Hey just got my order updated to shipped but just wondering how long of a wait it should be to the east coast US now. The anticipation is real!