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I searched yoyokid1 on ebay and can't find him..did he change his ebay username? And I am having the same issue on my second PnP..the crack that developed and got worse and worse. Never once cleaned it with ISO, so that is not the issue, no matter how much they have tried to blame that. The...

You should only send one in, and then send the other one in later for the engineering gong. That's what I plan to do, especially since the gong they've been shipping doesn't give a secure connection with the WT.

I just sent in the mouthpiece...they accept both

Thanks for the advice..it worked like a charm..any tip for keeping it stable? WT already fell off twice spilling stinky vape water all over me..lol

You mean pic of the GonG or the discreet packaging? Here is a pic of the package..the GonG sucks honestly..it's wobbly as hell with the WT..hopefully the next one will be better.

GonG finally arrived today..package didn't say vaporblunt it was something discreet. However, I am having alot of trouble with the GonG getting stuck in the WT..I've been twisting and pulling for awhile and it still won't come out

Now I see why you changed your name from Pinnacle Pro lol

So..basically if you do happen to get lucky with a PonG that doesn't disintegrate/melt, you still have to worry about this problem? On my PnP I can see that an indention is formed right where those two cracks are. The indention is at the top part of it instead of going all the way down...

My advice is to send them at least one email each day until you get a good answer. If you aren't persistent, they most likely aren't gonna pay you any attention. There's no way I would let a whole month pass without being on the phone with them trying to figure this out. That looks like...

Couldn't agree more..honestly I thought it was a great vape, but now I wish I didn't buy it. For the money I spent on the vape and water tool, along with the extra bullets and case, I could have bought something better. Live and learn, this is what can happen when buying a relatively new...

Exactly the same thing happened to my first unit..it wouldn't want to heat past level 1 or 2..then it started turning itself off with blue flashing lights..then the red lights came and it never turned on again. Send it back for a warranty replacement.these things cost too much money to take a...

Sounds like a bad battery..send it back for a replacement if you can

They told me the same thing, they would ship the GonG as soon as I gave them a tracking number..the tracking number I sent them 2 weeks ago shows delivered a week ago and still haven't gotten a tracking number sent to me Hope I get something in return..they are probably getting slammed with...

It's possible that it could be the best portable vaporizer, but NOT with these plastic PonGs. They made a serious mistake when they decided to go with the plastic without even thinking of offering a glass upgrade..glad they are trying to make things right though.

Good luck..I don't think they would cover the accidental damage anyway. I'm sure you aren't being that reasonable either by saying the piece costs less than 10 cents lol You are going to have to pay more than a few dollars in shipping to get it fixed, because it was your fault that you dropped...

According to them there is no off-gassing because the PonGs are 100% safe to use. They told me that if anything was melted to my vaporizer it was resin, not plastic, so I shouldn't be concerned about any off-gassing caused by plastic, because it was only resin. Lol

You guys are shipping your used PonGs? I thought they would just send you the GonG..why would they require you to ship a used PonG back to them?

The ones on the site..thevaporblunt@gmail.com and VAPORBLUNT1@gmail.com If the emails weren't received I can try re-sending them. I have not received a response from either. Here's the post about it in this thread http://fuckcombustion.com/threads/pinnacle-pro.10651/page-155#post-555899

I think they just ignore the emails..I have emailed them a few times and have never received a single response. Sent them the picture of my melted PonG..still waiting for a response.

My first unit started doing that..then the unit wouldn't heat up at all. It was in the mail the next day on its way back.