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My Red Queen showed up today! Just going through the set-up now, and I hit a bit of a snag I couldn't find any information on in the last few pages. I managed to get the device connected, it's definitely communicating and displaying the correct light (ie coil on/off), but neither of my coils...

@HexNailAva Is there any chance we may be able to get an idea when the remainder of the Round 2 units will be shipped out? Thanks for the help

Would anyone happen to know if all of the Round 2 units were supposed to have been sent out by now or how far along that might be? Haven't been hearing back via email for a week so thought I might check in here. Thanks in advance :)

I may have just missed the conclusion but did anything come of the posts a few pages back questioning the ability, or lack there of, to control and change settings of the unit while no internet connection can be established? It is possible, correct?

Alright! CCA finally shipped out my replacement bucket as of Today. So that means, between opening my ticket and having the issue dealt with, took a grand total of 75 days! (Dec. 28, '17) Just a heads up for anyone considering making a purchase from them in the future. No matter how polite...

Awesome, that's what I needed to know. Thanks a bunch!

Has anyone here by chance had their HN-01 or HN-02 shipped 'cross the border to Canada? I'm curious how the package is marked $ wise, and who the courier is. Trying to not get dogged by duties and all that fun stuff. May just have it sent to Buffalo. Sorry to interject.. don't have much to...

Going to paste the message I received from support here once again, to highlight the inconsistencies in communication from CCA. My reply from support on January 16th, "Dustin I just heard back from the owner I guess there are some where the dimples I was talking about actually came up and out...

Based on what CCA has told me in emails, they will be discontinuing the 20mm Liger all together this year. So that could play into it. Take it with a grain of salt though... I'll believe it when I see it. In other news, another 5 days has passed since I heard back from support.. So far my...

Hit them up, send them a photo of your bucket, and say you would appreciate it being replaced as there's a nub on the bottom of the it, causing your insert to teeter back and forth (not only slide). They ought to send you a new on free of charge, as that is what I was reassured would happen for...

I posted the exact quote I got because I'm of the mind anyone who has a bucket with this issue and can prove it using a relatively plain photograph as I did (linked again below), should be able to receive the same end result I managed to. I'm not going to sand down the nib on mine yet, not only...

CCA just replied to me with the following regarding the protruding nub in the 30mm buckets some of us have been experiencing. Just going to quote to reply exactly for sake of transparency, besides, I really can't see any reason this need be kept private anyhow. Sooooo I feel like that ends the...

Glad to hear it went well for you! Happen to be able to share any photos with the rest of us? I'd love to see how it looks now. For how easy you found it to be it just makes me all the more curious why CCA wouldn't deal with it somewhere along the way in the manufacturing process... :shrug:

I'm wondering this myself. I got a reply from support earlier today saying that the nipple on the bottom is typical to 'every single flat coil Liger' they sell, but that the chip on my bucket should absolutely not be there and my case is being passed along to a manager. Makes me think it...

Yeah, you shouldn't have any issues with 52nd Glass Shop.

I'm probably just being a little too salty right now but they're running a giveaway on their Instagram right now for 3 bundles. Meanwhile the rest of us who paid for theirs get to sit in the dark until the customer service representative is back from vacation. Hell yeah! :mental: Fortunately...

@Shooby your picture shows the protruding part perfectly. Ever so slight... ever so crucial.

The fact you're still willing to put up with it, albeit likely waning at this point... makes me think the product is a godsend when you finally get it all dialed in. But I want absolutely nothing to do with the company at this point :\ I know you'll get the full refund value but having to go...

I'll be sure to post an update when I hear back from them. I was thinking the same thing about the 'nib', but don't know nearly enough about machining to comment. The rest of my set looks clean as far as I can tell.. @lazylightning Did you happen to hit up CCA yet again to figure this one out...

I tried to snap a pic of the inside of my bucket as well. The protruding nipple is every so tiny but it seems to cause the insert to rock and teeter quite a bit. Not just slide side to side... Anyone have any thoughts on this? I can see if CCA710 will switch just the bucket for me perhaps since...