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What is that Y piece called with the stopper in it?

Wow, I got the new power cable Andy sent me and ut changed everything. INSANE now!

The wood doesn't seem to get got. Should it?

I've been having significant trouble with customer service with my recent order. Mine arrived broken, with a power cable plug that won't stay in the connector and it appears to not work effectively. Even with it like 1mm from the herb with it on ten it fails to make any significant vapor. I have...