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We will do felt or cork, whatever is requested.

Aromazap has always used the same liner since day one. It is copper. It does look like bronze after a period of time but always has been the same copper bushing. I did use some bronze bushings for tooling in the construction process in the old days. I do believe PD stems are slightly larger in...

morninglight I must say this is the first time we have heard that request from a customer. We also use leather for the bottom but our leather is 100% recycled from leather coats purchased from St Vinnies and other local second hand stores. We never order new leather. Having said that, we will...

nerae No problem holding your order til then. It will ship on the 30th. Unless you want it there Friday the 31st?

Been hoping I could do this soon. ALL Zap orders made as of now have shipped today for a Wednesday arrival if the mail is on time. They should for sure be there before Christmas even if the mail is late. A few small orders will go out tomorrow for a Thursday arrival. Nerae, your order is in that...

Albert You are experiencing something very common and repeated here in the past. All electrical grids are not equal. They are designed to run within a range of voltage, not at an exact voltage. Each grid can run a bit more or less voltage depending on many circumstances. Your cabin was at the...

nerae Log vapes are particularly unique in that everything is already 'set'. The heat is constant, the bowl size is fixed so it is up to the user to vary the flow in some way. Here are some flow varying techniques: Vary the grind. Too fine does make a lot of surface area but packs too easily...

Kevin We did not send the 13.5 as previously agreed with you. That was an automatic notice that went out based on your original order. The automatic stuff never catches the behind the scenes extra customer service. Think we included an extra stem and a Planejane glass stem holder. Thanks again...

fylgja Thanks for the words on your MZ experience. Glad you are happy with your amazing little machine. Just a quick note that we missed a good amount of work yesterday as the power was out long enough to make us change our plans for the day. We are still on track for a week from order to...

Thanks for the order Engraver. Kevin ordered a 13.5 to go with his Zap(dark Myrtle) then Emailed and asked if it(13.5) was needed. I'll answer him and all here by saying I do not think it is needed, period. We always pull good vapor from every unit that goes out with the standard 12 volt power...

Ya Mom, it is kind of funny. Normally this kind of sidetracking would be caught by a mod and directed to the charring of all log vape thread where the subject was thoroughly covered. Maybe they have been busy with other stuff. Talk about charring over there folks as it affects all log vapes. I...

We are always here for customer service via Email. Always something new going on I suppose. Never have heard the "smells like hot electrical wires" comment before but we will figure it out when given the opportunity. We are always here for customer service via Email. OH! Did I repeat myself...

Sorry for the FC space out. We had a fine family day yesterday, one of the best ever. It was fun to stay away from all the fun here. So now the bad news for some. No custom glass Tooties. Tim might be into doing something like that but I do not want to be in the middle. If you want fancy...

I'll be picking up more glass early next week. As I said earlier, almost all glass sales are clear Tootys. We do sell a colored one now and then. I just call the glass man and have him add a colored or two to the weeks order whenever we get a colored Tooty order. Smoking, maybe let me know what...

Sleepy Get with us via Email. We will send our address for you to send your Zap. I will either fix it with a new heatport or will replace the unit. Thanks for trying.

Joseph Thanks for taking the Zap leap. We will do our best to keep you happy. If today goes as planned, we should have most orders ready to ship for a Monday arrival. That could include yours Joseph if my day is not interrupted too much. We have had 0 to 10 degrees here for a few days and over a...

Good job Wes. It is nice to see a new product in the log vape market. I was wondering when someone would really tweak the basics we have so far seen in them. Your side stem mount and variable heat control will be functions that will be attractive as are the glass stems. New product, new market...

We are out of stock on the colored Tootys. Out because the clear Tooties are about 95% of our glass sales. I have been thinking of taking the colored ones down as there really is very little demand for them. We will have clear glass carbed and non-carbed in stock always. I would recommend...

We don't do videos, youtube, facebook, tweet or twitter. What you may find out there is from gracious customers who have loved their Zaps and taken the time to put something up in the magic world of the internet. What we do here is keep chugging them out to now thousands of customers for almost...

Spacenstein Stem holders are close to 2 inches in diameter and the Zaps are right at 2 1/2". No hollow wood stash box or whatever from me. I only do the stuff that does not have Chinese or other world competition.