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Yes it is something that definitely requires correction. I will alert them and thanks for pointing it out. As for Reddit, well I'm far from a fan myself but being a retailer and helping Hopper I don't have much choice but to spend some time on there. Which I really don't mind at all if...

Are you looking at both the older site and the new site? I don't believe there are any OG hoppers available for sale directly from Hopper Labs. I asked Trevor about a few items I would like to see added to the site in order to clear up confusion. He indicated their web developer is out but he...

More misinformation spread by @Vaporific . I'm not going to correct everything here. As I have stated before I will not deal with disrespect and I will not waste time going on and on about the past. I have asked @Vaporific to only work with Hopper directly. Not because I can't help him but...

I have both. I have had the Ti io for over a month and just started using the SS this weekend. I agree with the comment about the SS feeling better in hand. It's not just the added weight for me, it's also the subtle difference in the finish. Just feels a little more refined. As for...

I just reviewed. Your case is logged and awaiting feedback. There is nobody arguing there is a long way to go but one step at a time is all that can be done. I cannot answer for all the sins of the past. I cannot answer for some of the current policies although I will certainly fight for...

Could you please send me a message with all your issues/questions? I have been providing clarification and updates as I am able. As for retailer and stock? I am not exactly sure what that has to do with it or why it is surprising I don't have stock. This is a new item and I have sold what I...

Worst part is this. Account opened 7 days ago on Reddit. Nothing but trolling and personal attacks all over Reddit. This person doesn't even own a hopper. Supposedly they are so upset over their friends hopper. In the meantime they chase me around every single post, go back to old posts and...

I really need clarification myself. I have a list of other questions as well. I can promise you this, I will not be deliberately deceiving anyone. Bear with me gang... I'm getting bombarded and some folks are unnecessarily nasty.

There is no willful deception here. I don't have all the answers and It appears I myself need to get clarification, which I will.

I cannot tell you anything beyond what was posted. If anyone has the original notification from hopper handy please email it to sales@vgoodiez.com. I have the communication somewhere but can't remember specifics. At this point these batteries won't be dealt with until the GHB3 batteries are...

Thank you. I get the history. I have had malfunctioning Hoppers myself but out of the 8 hoppers I have somehow accumulated I have actually had good luck overall. Wish the same was for everyone. To answer your question it's kinda both as one has to do with the other. I'm definitely handling...

Happy Saturday gang. Please have patience with me in regards to follow-up to your questions. I will get to everyone but I'm just a bit overwhelmed at the moment. I feel this is critical information to set the correct expectation on battery replacement so I'm adding this here. This is a cut...

Lots of questions here and while I don't have all the answers, I will do my best. My role is not to take over the warranty process top to bottom. The warranty claims should be opened as normal at the hopper site. I am here to help them manage the forums which mainly right now means trying to...

Please shoot me some details and I will see if I can help.

Hello FC family, I will be taking over forum communications for Hopper as part of our overall business relationship. Unfortunately I have been a bit under water with a new job, travel and all the issues I have been working from making announcements on IG and Reddit. To clarify I don't work...

Glass mats. The don't let things slide and provide a little padding.

Thx for your support! I have my friend designing another one as we speak! Likely going to do 11X17 mats next time.

You know prior to the FP and all these heavies the LSV, SSV, DBV were amongst the top of the pyramid. I guess I just forgot to include them up front because while in use them, they don't get nearly the use of my other heavies. But from a taste/performance standpoint they can hold their own...

Yes high reading and cool coil or simply inaccurate reading. For example I run my SV6 on my DC controller around 470. To achieve similar results in the auber I need to get near 700. It's just not reading the coil correctly. But even before this last issue there was another setting that...

It's only the new 300B and depending on what you are driving and your experience with controllers, you may not know there is an issue. They still work. Just not the way they are supposed to work. Its in the submenu somewhere but that was exactly my point about them claiming this is the user...